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Due to the nature of this product, Smart Smoke Inc. cannot issue refunds or exchanges on any liquid items, products that contain nicotine, operate with nicotine, or are used orally.

Batteries, Chargers, and Accessories
can only be exchanged and must be received in new condition within 30 days of purchase date.

Clearance items
cannot be returned or exchanged. Clearance items are sold AS-IS.

If you have any questions or concerns regarding this policy please contact a representative before placing an order.